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Bristol - Head Office

Working in Head Office

South Quay House is our main head office and it’s in a great city centre location. We’re five minutes away from Temple Meads train station, while plenty of major bus lines run past the office. For those that prefer to use their bike to get to work, we’ve stores to keep your bikes safe, and showers and lockers if you need them.

Head inside and you’ll find a very modern look and feel to our office and a lovely, light space to work in. We love our flexible working environment, which means you can choose to sit at a different desk every day or sit with other teams if you need to get collaborative. Don’t be surprised if you see one of our directors working away next to you – they like to get in amongst everything and you certainly won’t find them holed up in an office on their own here. We even have a collaboration floor, which is dedicated to flexible spaces and open plan meetings areas, as well as standing desks, videoconferencing booths and conference and presentation facilities that are all ready to be used.

When you need a break or a change of scene, we’ve a large and comfortable break out and canteen area on the ground floor, with drinks and vending machines, as well as TVs, ping pong and a foosball table – so whether you’re looking to get your creative juices flowing, or are just looking for a bit of friendly competition, this is where you’ll find it.

And if it’s fresh air that you need, just outside our office there are lots of well-known and independent sandwich and coffee shops to choose from just a few minutes away, and the historic St Nicholas Market’s wide range of food outlets and market stalls just down the road. Like to shop during your lunch break? You’re in luck – Bristol’s main shopping centre, Cabot Circus, is just a 10-15 minute walk away.

Our teams

Our Head Office is home to a wide range of opportunities across all our departments.

If you are searching for service delivery roles at our Bristol properties, please visit the Bristol page.

Head Office

Local info

From the pretty Georgian terraces of Clifton to the graffiti-covered streets of Stokes Croft and the colourful waterfront - Bristol is a city as diverse as its inhabitants.

Recently named by The Independent as the best place to live in 2017, Bristol certainly has a lot to offer.

Parking

Onsite parking is extremely limited and only available to senior members of staff. There is limited, metered on street parking in close proximity to the building. However, there is a dedicated motorcycle parking bay directly outside the building as well as some limited indoor, secure spaces for motorcycles.

Transport

The office is five minutes from the main train station in Bristol, Temple Meads which offers excellent regional and national links. It’s further to the main bus station, probably around twenty minutes fast walk, but there are plenty of major bus links that pass close to the building, including all the city park and ride routes.

Cycling

There is both an internal and external bike store including limited indoor, secure spaces for motorcycles. There are two showers for employee use as well as lockers.

Eating

The office is in a city centre location. There are plenty of well-known and independent sandwich, coffee and convenience shops within a few minutes' walk of the office.

Shopping

Being so close to the city centre there are plenty of shops nearby for a browse during your lunch break or after work including Cabot Circus and Broadmead.

Properties

My role within Unite Students is extremely rewarding. It allows me to learn a variety of different skills from sales to student welfare and safety training. The business rewards our hard work, which motivates me to push further and be the best I can be.

Our people Rose Barrow Service & Sales Advisor

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Rose Barrow Service & Sales Advisor

My role within Unite Students is extremely rewarding. It allows me to learn a variety of different skills from sales to student welfare and safety training. The business rewards our hard work, which motivates me to push further and be the best I can be. I’m always encouraged to share new ideas, so it has allowed me to embrace my creativity and I love that these efforts never go unnoticed.

Unite Students as a company has supported me from the get-go to progress in my role. The training provided in the first few weeks was extremely beneficial and allowed me to meet my new, friendly colleagues. This has been the best job I’ve had to date; I love how different my role can be from day to day. Despite the different departments, we all come together as one team which makes me feel supported.

Being a welcoming face for our students allows me to get to know them throughout their stay with uS – I love hearing the students’ great feedback, especially when they want to book again for another year.

It’s a dynamic and innovative company who genuinely care about their employees, and values their thoughts and ideas.”

Our people Lindsay Campbell-Cribb Higher Education Engagement Co-ordinator

Higher Education Engagement Co-ordinator, Lindsay Campbell-Cribb, explains what makes Unite Students such a great place to work.

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Lindsay Campbell-Cribb Higher Education Engagement Co-ordinator

Before I joined Unite Students, I used to work for a recruitment agency and Unite Students were a client of mine, so I used to help them recruit staff. I always found everyone I met to be very friendly and welcoming, and I liked what the business stood for. I liked the ambition it had at that time to be more than just an accommodation provider and to actually think about they could do for the students/university stakeholders over and above that provision. When I saw a job come up with them that I was interested and I didn’t hesitate in applying – and I still very much enjoy working at Unite Students seven and a half years later. It’s now a very different business to the one I joined, but in all sorts of positive ways.

I’m a Higher Education Engagement Coordinator, which means I look after all of the conference and hospitality activity we do as an HE Team. I also coordinate all of the HE Comms activity we do, liaise with our University stakeholders to arrange meetings and undertake research/write reports when needed. My role is very varied and busy role and I get to interact with colleagues from all over the business, as well as external stakeholders, and the office environment is welcoming, friendly and fun – even though everyone is always busy.

It’s a fun, fast-paced office environment and there’s a great atmosphere in the office and people genuinely get on. The senior leadership are very approachable and friendly, and very much operate an open door policy. They encourage employees to take responsibility for their careers, and will support your development, which makes it a dynamic and innovative company who genuinely care about their employees, and values their thoughts and ideas.

“The culture here is collaborative, inclusive, customer centric, young, energetic, modern – the list could go on!”

Our people Julie Ward Head of Marketing

Having our students talk so positively about living with us makes me so proud to work here, says Julie Ward, Head of Marketing.

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Julie Ward Head of Marketing

I’m Head of Marketing and I’ve been at Unite Students for five years. My job is to make sure that we have the right national and local sales and marketing plans in place to achieve our customer acquisition and retention targets. I’m also accountable for our marketing spend and for optimising return on investment. In addition, I am responsible for developing additional products and services that will benefit our students – such as in property printing services.

Before Unite Students I worked for big grocery retailers and I wasn’t sure that working in student accommodation would be very exciting – how wrong I was, it’s an incredibly dynamic business. However, there are similarities to retail – we’ve several properties across the country so need to do both regional and local marketing. Each city has its own challenges so our sales and marketing plans vary. This is a cyclical business, just like retail, so we have peak sales periods, for example, when A level results are released.

The culture here is collaborative, inclusive, customer centric, young, energetic, modern – the list could go on! Everyone is treated equally and with respect and we truly appreciate diversity and individual contributions. The leadership team is accessible and there’s no sense of hierarchical importance either. The people that work here really believe in what we stand for and we all want to be able to give students the best experience whilst they are living with us. It if doesn’t add value to the student experience, we don’t do it. And hearing students talk so positively about living with us, makes me feel so proud to work here.

We invest in employees. There are management and leadership programmes, but there are also opportunities to develop softer skills, too. There are some great benefits to working here, such as the opportunity to buy additional holiday – I love travelling so this is really important to me. Overall I feel valued, rewarded and listened to. And the free fruit and coffee are fab perks, too!

“It’s different to anywhere else I’ve worked before – it’s flexible and there’s a lot of focus on personal development.”

Our people Sophie Peters Sustainability Engagement Co-ordinator

It’s so satisfying to be able to support students through such an important and exciting time in their lives, says Sophie Peters, Sustainability Engagement Co-ordinator.

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Sophie Peters Sustainability Engagement Co-ordinator

As Sustainability Engagement Co-ordinator, I’m responsible for the development and implementation of Unite Students’ nationwide student and staff engagement programme, which aims to reduce our waste, energy and water consumption, reduce our carbon emissions and support our partner universities. The campaigns in the programme encourage life-long responsible living habits in our customers, as well as our staff. I joined the team in August 2016, but actually lived with Unite Students in 2009, so I already had knowledge of the business.

It’s different to anywhere else I’ve worked before – it’s flexible and there’s a lot of focus on personal development. It’s really interesting to see how the different departments work together and are so passionate about what they do. There’s such a positive and relaxed vibe but it’s also fast-paced and busy. The management and board are approachable and everyone is open to trying new things. I also think that the fact we’re a youth brand keeps things feeling fun and friendly.

I enjoy working with students – they are so passionate and switched on. It’s great to work with the next generation. There’s so much pressure on them, be it economic, political and environmental and it’s satisfying to be able to support them through their development at an exciting time of their lives.

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