The Role

To form an integral part of the Estates Team, providing an outstanding student experience through working with colleagues to demonstrate measures and improvements of a safe, warm and dry home for our customers and great place to work for our employees.

To oversee and improve the governance of the Estates` compliance processes and ensure that Unite Student`s approach to managing our properties is in line with the requirements of the building safety act, advising where change is required.

Support the PQSM in delivering a balanced scorecard for the Estates` team performance. Manage the Estates team`s group hub page and monthly communications.

Responsible for the mobilisation process for new 3^rd party suppliers, supporting their successful engagement with the regional estate teams, in particular the Estates Performance Managers.

Support process consistency between the regional estates teams, in order for them to deliver one approved, prioritised and integrated plan, that will improve operational efficiency.

KEY ACCOUNTABILITIES:

• Accountable for the production of building safety case reports supported by regional estates teams.
• Supporting the PQSM to develop estates improvement plans using the information identified in the KPI dashboards.
• Accountable for collating, documenting and embedding PPM procedures.
• Accountable for the successful implementation of 3^rd party mobilisation plans.
• Accountable for supporting the regional estates managers in maintaining the estates risk log.
• Accountable for supporting property disposals and refinancing projects with the collation of property data.
• Accountable for the use of the property database as the single point of property truth, as a tool to support Central Estates, supporting it`s integration into other business functions.

KEY RESPONSIBILITIES:

• Ensuring the estates team understand its performance targets and goals
• Continuous improvement of the internal and 3^rd party PPM governance, focussing on consistency of approach between regions.
• Support training needs of new ways of working, helping to embed them into the operation that supports the estate.
• Using the regional performance metrics, consider how governance and process can continuously improve.
• Manage the workload of the central planner.
• Support the Estates Performance Managers to identify inconsistency and drive up performance.
• Oversee the quality of the data which is stored to support compliance and operational delivery. Ensuring that all data required to support Building safety case reports is accurate and available on request.
• Oversee 3^rd party mobilisation plans, supporting the regional estate performance managers to successfully embed new contractors. Setting out clear objectives and ways of working up to the point of receiving great performance.
• Support on standardising and documenting management systems for reactive maintenance.

KEY MEASURES FOR SUCCESS

• 100% compliance with the Building Safety Act "In Occupation" phase.
• Deliver annual Estates 3^rd Party Supplier mobilisation plans.
• Monthly quality assessments of the regional estates compliance and performance dashboards.
• Quality assessments of post development and project delivery O&M manuals.
• Quality assessments of the Building User Guides and the building safety case reports.

KEY REQUIREMENTS

• Proven management experience.
• Experience working in an Estates or facilities management function.
• Independent thinker with an ability to propose and deliver solutions.
• Previous experience in coordinating / planning/ project management.
• The ability to influence and engage with geographically diverse range of internal and external stakeholders.
• Confidence to challenge the status quo.
• Experience of writing process documentation and process flows.
• Experience with CAFM systems.
• Ability to work on own initiative or as part of a team.
• Ability to meet or exceed deadlines and targets.
• Strong communication, interpersonal and influencing skills.

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is the UK`s leading provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.