The Role

We are looking for the Estates Performance Coordinator for our South division. The role is hybrid (predominantly from home, travel upon request)

The Estates Performance Coordinator is responsible for coordinating and assessing information from our planned and reactive maintenance programme as well as insurance surveys, audits, reports, and statutory requirements and supporting documentation. The Estates Performance Coordinator ensures information is prioritised for the Estates and FM Management teams to be able to make informed decisions, and manage workload effectively, about property related issues. The Estates Performance Coordinator also coordinates 3rd party visits and assesses performance against SLA also ensuring that compliance work is completed, validated and remedial work is scheduled for completion.

KEY ACCOUNTABILITIES

• Identification of projects and urgent tasks from surveys and audits which require prioritisation for the Estates and FM Teams.
• Collation of information to be presented to the Regional Estates Managers allowing them to make informed decisions about statutory work required across the estate.
• Ensuring any resultant remedial work from planned activity is scheduled within the Estates and FM management system.
• Providing support to the regional team in prioritising and scheduling all planned and reactive work.
• Monitoring Estates and Safety comms channels to capture proposed statutory changes related to the running of our estate and ensuring they are escalated for the future change of processes.
• Preparation of monthly compliance data

KEY RESPONSIBILITIES

• Coordinate the planning and scheduling process, collate information, and create required planning programmes containing all required information for work tasks and potential projects
• Book in regular review meetings ensuring all Estates, FM, 3rd party and Operational colleagues are kept up to date with planned activity. Measure whether work is being completed in line with our quality assurance programme
• Coordinate subsequent programme of works for all Estates tasks and projects resulting from insurance and statutory surveys.
• Preparation of information for reports and documentation for DEM decisions monthly including attendance at DEM meetings
• Coordinate post completion work reviews with 3rd party suppliers.
• To follow the Data Protection Policy and associated policies, keeping information confidential and secure, in order to ensure employee and customer data is protected and handled appropriately in line with legislative requirements

KEY MEASURES FOR SUCCESS

• Ensuring all planned work is scheduled on the estates management system on the system at least two weeks prior to completion due date
• Ensure remedial work required as a result of planned work is scheduled on the system within 24 hours of receipt
• Complete 3rd party performance report for the last working day of each month
• Ensure all statutory training required to fulfil the role is completed

KEY REQUIREMENTS

• Able to assess information, prioritise and prepare for decision
• Experience of liaising and monitoring with 3rd parties
• Demonstrate financial and commercial awareness including previous experience of working with and managing costs and budgets
• Ability to build relationships internally and with 3rd parties, insurers and other stakeholders
• Previous experience of working within an Estate or Facilities Management environment

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is the UK`s leading provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.