Safety and Security Assistant
Hours and Rota: 37.5 hours per week. Most shifts will be night work with a pattern of 3 on 2 off, 2 on 3 off. Shifts will be 12 hours, working between the hours of 8am - 8pm and 8pm - 8am
Weekend work and some daytime work will be required. Flexibility is required as you will be working as part of a team that covers 365 days a year, 24 hours a day.
Salary: £9.26 per hour
Essential: Driving licence valid for driving in the UK
What you`ll get up to
To give you an idea what to expect, you`ll be:
- The first point of contact for the students, on hand to assist wherever you can.
- Patrolling the sites and looking out for hazards to keep the properties safe and secure.
- Providing a decisive and effective response to customer complaints and disputes; escalating where necessary.
- Responding to emergencies, liaising with our 24-hour emergency contact centre, and the emergency services when necessary.
- Faced with some challenging situations at times, so quick problem-solving and a calm head are a must.
What we look for in you:
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service.
- Ideally you`ll have experience within a customer service and security-focussed environment.
- You`ll be an approachable and fair person, confident to act in difficult situations.
- You must have a driving licence valid for driving in the UK.
- Most of all, you`ll be someone who can respect, encourage and connect with the people you work with and the students who live with us.
What Unite Students is all about!
We`ve been the leaders in the purpose built student accommodation market since our foundation back in 1991 and have been at the top of our game ever since. We`ve grown a lot since then and you can now find us in 28 different university towns or cities, with close to 50,000 students calling us home!
Benefits of working with uS
We recognise that your hard work shouldn`t come without its perks, so here`s a little list of some of the things you can expect to get from us:
- Regular shifts with guaranteed hours each week
- We`ve earned an award for "Investors in People - Gold", so you`ll be working for an employer who really cares about you and your career
- Take time to relax with 25 days` holiday
- An annual bonus to reward you for all your hard work
- Enjoy amazing discounts at certain restaurants, retailers and entertainment venues
- And most importantly, you`ll be working within a fun, passionate and vibrant team
Unite Students is an equal opportunities employer and we welcome people of all ages, ethnicities, gender identities, disabilities, religions and sexual orientations. Your application will be dealt with in the strictest of confidence.