Successfully managing, maintaining and developing over 133 buildings and properties across 28 university towns takes more than good organisational skills and great customer service.
It takes local managers with the expertise to lead and inspire multidisciplinary teams. It takes high quality systems, efficient processes and investment in the right technologies and tools. Above all, it takes a passionate commitment to ensuring the best possible experience for our customers.
These are just some of the strengths that drive our professionals in customer service, operations, maintenance and facilities, and estates management.
Beyond managing the day-to-day running of individual buildings and delivering first-class customer service, we provide an efficient maintenance service, regularly refurbish properties and build strong relationships with universities and local communities.
This calls for expertise across a wide range of areas including:
- Customer service advice
- Estates & Facilities management
- Project management
- Housekeeping & security
- Reception & administration
- Health & Safety
- Quality control
If you have the right skills – and can help meet the needs of our customers with speed, integrity and good humour – we can promise you a varied and rewarding career.
Sadia is a Service & Sales Advisor in Bristol who is also responsible for our city-wide procurement activities.
“This isn’t a job you do sitting behind a desk. We are constantly out there, interacting with students from the time they arrive, making sure that they settle in well. It’s all about dealing with issues before they become problems – answering accounts queries, organising housekeeping and even managing debt recovery.
Service & Sales Advisor, Bristol