Successfully managing, maintaining and developing over 133 buildings and properties across 28 university towns takes more than good organisational skills and great customer service.
It takes local managers with the expertise to lead and inspire multidisciplinary teams. It takes high quality systems, efficient processes and investment in the right technologies and tools. Above all, it takes a passionate commitment to ensuring the best possible experience for our customers.
These are just some of the strengths that drive our professionals in customer service, operations, maintenance and facilities, and estates management.
Beyond managing the day-to-day running of individual buildings and delivering first-class customer service, we provide an efficient maintenance service, regularly refurbish properties and build strong relationships with universities and local communities.
This calls for expertise across a wide range of areas including:
- Customer service advice
- Estates & Facilities management
- Project management
- Housekeeping & security
- Reception & administration
- Health & Safety
- Quality control
If you have the right skills – and can help meet the needs of our customers with speed, integrity and good humour – we can promise you a varied and rewarding career.
Victoria is our City Manager in Coventry, leading a 15-strong team and delivering a great customer experience for 1,200 Unite Students customers in the city.
“As City Manager in Coventry, I effectively have 1,200 customers to look after – more than enough to keep me busy! The work is incredibly varied. I lead a team of about fifteen people and am responsible for everything from safety and maintenance to meeting sales targets and building relationships with local universities.
City Manager, Coventry