General Manager - Edinburgh

Department: 
Reference: 
Location: 
Type: 
Salary: 
Edinburgh 
13404 
Edinburgh 
Permanent 
Competitive + bonus + benefits 


Come Home.

Are you an ambitious and authentic leader, looking for an opportunity to develop in a company that`s in an enviable position in a structurally growing sector? Then we have room for you!

We are Unite Students, a progressive FTSE250 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for talented leaders with great potential and a desire to progress their careers, to join our Customer Operations team as General Managers. Help us build a world-class operation that exceeds the expectations of our customers whilst leading your own team to success.

You will report to the Regional General Manager and be accountable for the execution of national and regional strategies for a cluster of properties. You will deliver improved operational, safety, sales, and revenue performance, increase overall profitability, and drive improvements across the end-to-end customer and employee experience.

You will be able to

  • identify, understand, and balance short term and operational demands with the delivery of longer term and strategic priorities for your cluster of properties
  • identify, understand, and develop novel strategies to deliver against local and organisational priorities
  • build and lead high performing, engaged and motivated teams with a sense of belonging and community
  • build a customer focussed, safe, secure, and inclusive culture for all
  • advocate, communicate and deliver changes in working practices that support local and organisational success
  • understand, and absorb information from a range of different sources, and use it to make effective business decisions
  • understand root causes, analyse, and solve complex business issues
  • adapt your style to inspire, engage, and motivate others in varying situations
  • build effective and collaborative relationships at all organisational levels

We will provide you with:

  • A market competitive salary and benefits package
  • A personalised leadership development programme
  • An opportunity to grow your skills in a supportive and collaborative environment.

Working 37.5 hours per week, the General Manager will be on property and available as business needs dictate, in line with our promise to our students of `being there when you need us` - this will include being part of an appropriate on-call rota alongside your team leaders and managers

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.

If this position sounds exciting to you, we would love to receive your application!





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